Full background

Strategist, analyst, producer, director, editor, copywriter.

Ten years of strategizing and storytelling across enterprise B2B and consumer — from an award-winning viral series to the owned-media strategy global SaaS brands continue to run on today. Doing every job in the room is how I learned the thing that matters most: the architecture, governance, and measurement that make good work repeatable, not just lucky.

4.3 → 11.7%

LinkedIn engagement · 326K followers · two quarters

5M+

TikTok views · SAMY Award winner

55K+

Creator followers at @audreyjoycewest

01

Strategy with decision rights

Global organic social strategy across five platforms, including channel decision rights, a company-wide intake process, and a three-tier operating model with defined approval chains.

02

Diagnose before producing

Doubled LinkedIn engagement rate in two quarters after a 330-post audit diagnosed distribution — not content — as the real constraint.

03

Owned media, not just social media

Authored the CEO-facing strategy brief that moved measurement from channel vanity metrics to category ownership and share of voice.

04

Voice at scale

Ran the executive voice program — six executives, eight voice profiles — and scaled employee advocacy to 2,257 engaged employees, generating 158.6K impressions in 30 days.

Also fluent in: owned-media architecture, brand voice, integrated campaign planning, measurement frameworks and leadership readouts, short-form video direction and editing, live event production, and social and long-form copywriting.

Qualtrics

Global Senior Social Media Manager

2024 – Present

Lucid

Social Media Manager

2022 – 2024

Weave

Content Strategist / Social Media Manager

2019 – 2022

Freelance & Utah State Athletics

Content Creator · Content Producer

2016 – 2021

B.S., Art and Design · A.S., Technology Management — Utah Valley University